Canon printer offline on Windows and Mac

Canon IJ Network Tool and a correct port selection fix most offline reports on PIXMA and MAXIFY models.

1. 1

   Check the port in printer properties

   The selected port must be a Canon IJ Network port or TCP/IP port matching the printer's IP, not a USB port.

2. 2

   Run the Canon IJ Network Tool

   Open it, select the printer, and choose Associate Port to relink the driver to the printer's current IP.

3. 3

   Disable SNMP status

   In port settings, untick SNMP Status Enabled. A failed SNMP reply wrongly reports the printer as offline.

4. 4

   On Mac, reset the printing system

   System Settings > Printers & Scanners, right-click the list and choose Reset printing system, then re-add.

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