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Error code appeared right after clearing a jam

A jam that is pulled the wrong way can knock a sensor flag or leave a scrap behind. Recheck before panicking.

Error code appeared right after clearing a jam
  1. 1

    Write down the exact code

    The code tells you which subsystem is complaining — paper path, carriage or sensor.

  2. 2

    Recheck the paper path

    Open every door again and look for a torn scrap near the registration and exit sensors.

  3. 3

    Check sensor flags move freely

    The small plastic levers in the path should spring back. A dislodged flag triggers permanent errors.

  4. 4

    Power cycle fully

    Unplug for 60 seconds so the firmware clears latched jam states, then power on with all doors closed.

  5. 5

    Stop if the code persists

    A service-level code that survives all this means hardware damage — book a technician.

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