Printer says ready but nothing prints

A stuck spooler, the wrong default printer or a paused queue cause most of these cases.

1. 1

   Check you are printing to the right device

   Virtual printers like 'Microsoft Print to PDF' are often the default and silently swallow jobs.

2. 2

   Clear the queue

   Open the print queue and cancel all documents, then restart the spooler service.

3. 3

   Print a self test from the panel

   If the self test prints, the printer hardware is fine and the problem is on the computer.

4. 4

   Reinstall the driver

   Remove the printer, delete the driver package from Print Server Properties, then install the latest driver from the manufacturer.

5. 5

   Try a different cable or port

   For USB, use a rear port directly on the machine and a cable under 2 metres.

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