← All guides

Printer keeps going offline on a Mac

macOS loses printers when their IP changes. A reservation and the right protocol fix it for good.

Printer keeps going offline on a Mac
  1. 1

    Delete and re-add the printer

    System Settings > Printers & Scanners, remove the printer, then add it again from the list.

  2. 2

    Choose IPP or AirPrint, not Bonjour

    When re-adding, pick the AirPrint or IPP entry rather than a raw Bonjour entry for a stable connection.

  3. 3

    Reserve the printer's IP

    In your router, bind the printer's MAC address to a fixed IP so macOS never loses track of it.

  4. 4

    Reset the printing system as a last resort

    Right-click the printer list and choose Reset printing system. This clears corrupt queues, then re-add.

Still stuck?

Tell HUB AI your exact model and the message on the panel and it will tailor these steps to your printer.

Ask HUB AI

Keep reading